CONGRATULATIONS ON BECOMING A
LATRINE SALES AGENT!
As a latrine sales agent, you can expect to earn more money for your family, learn new skills to help you
earn more money in the future, and help your whole community become cleaner and healthier because,
as a sales agent, you will receive:
! Guidance and support for becoming the most successful sales agent you can be,
! Sales training to help you sell the most possible latrines,
! Posters, flipcharts, and other tools to help you communicate with customers,
! Connection to other sales agents with whom you can share knowledge and ideas.
In order for you to receive those benefits, the enterprise you work for must deliver on its promises to
the customers you help them find. In turn, that enterprise depends on you and every sales agent to be
able and willing to fulfill the responsibilities outlined in this manual.
This manual provides the responsibilities of all sales agents and the tools, strategies and information you
need to do so. This manual may be revised occasionally to reflect new policies or procedures. Sales
agents will receive revised sections or amendments to the manuals as they are made.
This manual will be your participant’s workbook for your training and your reference book for any
guidance or tools you may need as you practice your sales skills.