Webinar Series on Professionalizing Rural and Small Town Water Supply Management: Tuesdays, September 24 – December 10, 2013



This series will use presentations and discussion of practical experience in Africa and elsewhere to explore six topics in professionalizing water supply management in rural areas and small towns.

Tuesdays, September 24-December 10, 2013
9:30 – 11:00 a.m. Washington D.C. time (Convert to another time zone)

Open to anyone with Internet access via computer, smartphone, or tablet.  Every other webinar is in English, starting September 24.

Register to receive link - Webinars in English

Inscription to receive link - Webinaires en français

Register separately for webinars in English and French.  Only necessary to register once for the webinars in each language.

Webinars in English:

Sept: 24  |  Oct: 8, 22  |  Nov: 5, 19  |  Dec: 3

Webinars in French:

Oct: 1, 29  |  Nov: 12,26 

Financial Sustainability

Donors, NGOs, and private operators discuss their experiences with the pricing, costs, and revenues on small piped schemes in rural areas and small towns.

The opening webinar in the series presents two experiences with public-private partnerships for rural piped schemes: UNICEF in Burundi, and Vergnet Hydro in Burkina Faso.

We will use the Burundi and Burkina Faso cases as practical examples to discuss issues throughout the webinar series. In this first webinar, the issue is financial sustainability. Questions to be addressed include: Can rural schemes generate sufficient revenue to cover costs, including compensation for the operators? Will water tariffs remain affordable for low-income and poor people?

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Presenter 1: Amah Klutse, Chief WASH, UNICEF Burundi, "Public-Private Partnerships for Sustainable Water Service Delivery in Burundi"

Dr Amah Klutse is the Chief of Water, Sanitation and Hygiene (WASH) section at UNICEF Burundi since 2011. Prior to joining UNICEF, Amah Klutse worked as programme officer at the Ministry of Plan of Togo and as Research and Project Director for an International Development Agency named CREPA in Burkina Faso for 10 years.  He coordinated many development and research projects in the WASH sector focusing on sustainable WASH service delivery in urban and rural areas in Africa. He worked as consultant for many International Organization and NGO’s and is author of many publications.

Dr Amah Klutse Presentation (PDF)

Presenter 2: Christophe Leger, Project and Development Manager, VERGNET HYDRO, "Feedback on the Operation of Small Water Supply Systems in Burkina Faso"

Christophe LEGER is a hydrological engineer from Polytech’Orléans with a postgraduate degree in business management. As an expatriate project manager with BRGM, the French Geological Survey, and ANTEA, a consulting firm, he has spent 12 years in West African countries to supervise numerous water supply programs for rural population with hand pumps (1400 boreholes) and water piped networks. In 2008, he joined VERGNET HYDRO as its Project and development manager.  He is responsible for developing new products and services for a sustainable water supply.

Christophe Leger Presentation (PDF)

Market-Based Financing

The webinar explores experiences with using local banks to provide commercial or semi-commercial loans for the construction, expansion, and major rehabilitation of rural and small town water schemes, using cases from Kenya and Uganda.  

Elly Aguko, a former manager with K-Rep Bank Ltd.,will describe the experience of this micro-financing institution in lending to community water associations in Kenya.  

David Bot Ba Njock will discuss IFC's experience with building the capacity of local banks in Uganda to lend to small town water supplies.

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Presenter 1:  Elly Aguko, Head, Public Sector Domestic Banking, Ecobank Kenya, "Smart Initiatives : Accelerating Financial Access to Urban Water Utilities and population  through cost sharing with consumers"

Prior to Elly Aguko’s present position, he was the Head of Special Projects at K-Rep Bank Limited in Kenya from 2007 to 2013.  While there, Elly pioneered a number of innovative micro, small, and medium enterprise financial products, including the lending to community water projects which is the subject of his webinar presentation.  He also worked on developing other credit facilities in the water and health sectors, with a special focus on cost recovery in service provision and incorporation of social dimensions.

Previously, Elly also worked at senior level with a number of International Development Agencies including German Agency for Technical Corporation, African Development Bank, Ministry of Water and Irrigation, Sana International, Austrian Development Agency with accountabilities for undertaking consultancies in the areas of social development program in Water Resources, project Management, rural infrastructure, design and Management of innovative financial products. 

Elly holds a Masters Degree in Water and Environment Management  from University of Loughborough, both a Higher National Diploma in Water Engineering,and a Post Graduate Diploma in Project Management from the Kenya Institute of Management, and a Post Graduate studies certificate in Water Resources Engineering from the University of Philippines.

Elly Aguko Presentation (PDF)

Presenter 2:  David Bot Ba Njock, Investment Officer - IFC PPP Transaction Advisory Services, "Financing Infrastructure In Rural Uganda"

David has been working on PPP transactions in Eastern Europe, Africa and Latin America and the Caribbean for the past five years. 

In 2010, David worked on and successfully closed the first rural water PPP Transaction executed by IFC in Africa - Uganda Small Scale Water Project, which is the subject of his presentation.  David is part of team that is currently replicating a similar model in Benin, and he is exploring the possibility for such a model in Haiti.

Prior to joining IFC, David acquired extensive experience in PPPs in the private sector and was with Veolia Water where he was part of the Africa M&A team.  David is a French and Cameroon National, and holds an MBA in Finance and a Master in Physics.

David Bot Ba Njock Presentation (PDF)

Additional readings:

Financing Small Piped Water Systems in Rural and Peri-Urban Kenya (PDF)

Financing Water Schemes in Rural Uganda (PDF)

Handpump Management

The webinar looks at models to maintain handpumps in good functioning condition after installation. 

Thierry Barbotte will describe the experience with using the pump manufacturer’s representative in the Democratic Republic of Congo to guarantee the maintenance of rural handpumps. 

Joseph Abisa presents the experience in Uganda with using mobile phones to ensure village handpumps are maintained.

Click here to view the session recording

Presenter 1:  Thierry Barbotte, Managing Director, VERGNET HYDRO, "Private sector service providers perspective - Sustainable management of manual pumps"

Thierry Barbotte is the Managing Director of Vergnet Hydro, a French manufacturer of drinking water supply technologies for developing countries, particularly in isolated areas. Since its founding in 1976, Vergnet Hydro has been involved in maintenance systems for its equipment, based on establishing networks of local repair persons and spare parts supply. Thierry joined Vergnet Hydro in 2004. Previously, he worked for 18 years in a consulting firm specialized in water and the environment, where he headed the International Development Department. Thierry has worked for more than 10 years on issues related to the sustainability of rural and small town piped schemes, principally in Africa. Thierry received his degree in Hydrogeology from the Ecole de Géologie de Nancy (France).

Thierry Barbotte Presentation (PDF)

Presenter 2:  Joseph Abisa, Research Officer, IRC/Triple-S Uganda, "Using Mobile Phones for Monitoring the Functionality Water Sources in the Rural Areas of Uganda: the Experiences of Triple-S Uganda"

Joseph possess a Masters of Science in Population and Reproductive (Msc. PRH) and a Bachelor of Arts in Social Sciences majoring in Sociology BA (SS), both degrees obtained from Makerere University. He is also a Makerere University School of Public Health-CDC HIV/AIDS Fellow. He has over 9 years of experience in Research, Social work, Monitoring and Evaluation of Population, Health and Nutrition Programs in developing countries. He has worked with both local and international NGOs in Uganda and in Malawi and has been exposed to multi-cultural and multi-stakeholder environments. He hasattended various short certificate courses which have enabled him to grow professionally. Currently, he holds the position of a Research Officer with the IRC/Triple-S Uganda and is a lead person in the implementation of the M4W project, which involves use of mobile phones for monitoring the functionality of water sources in the rural areas of Uganda.

Joseph Abisa Presentation (PDF)


Presentation of key design and drafting issues for PPP contracts, and a discussion of practical experiences in Africa and Asia.

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Presenter 1:  Victoria Rigby Delmon, Senior Counsel in the World Bank Legal Vice Presidency, "Professionalizing Rural and Small Town Water Supply Management- Contracting Issues"

Victoria is an advisory lawyer and assists World Bank clients in all regions on legal and commercial issues related to structuring, developing, negotiating, and implementing transport, solid waste and water projects involving the private sector and on infrastructure legal reform.  She also provides advice on Public Private Partnerships (PPP) institutional and legal frameworks and water sector regulation.  Victoria managed the development of the “PPP in Infrastructure Resource Center for Contracts, Laws and Regulation” which is an online resource center available at the World Bank website,  www.worldbank.org/ppp.  More recently she has been  providing advice to WSP on how to structure contracts for small scale water providers.  She previously worked in the international law firm Freshfields Bruckhaus Deringer in London, Paris and Frankfurt and as in-house counsel for the utility Veolia Environnement.  Victoria holds an MA in Law from Oxford University, and is a visiting fellow at the International Law Institute in Washington DC..

Victoria Rigby Delmon Presentation (PDF)

Presenter 2:  Mathieu Le Corre, Project Officer, Water Supply and Sanitation, GRET, "Contracting as a Learning Process:  Lessons Learned from the PPP Projects of GRET in Africa and Asia"

Mathieu Le Corre has more than 15 years of experience in water and sanitation for developing countries. Moving from his engineering degree in Water and Environmental management, his experience has led him to gain an understanding of the particular technical, economical and management problems that are posed by rural water and sanitation projects, in particular in small towns. As an engineer he has designed technically adapted water and sanitation systems. As a consultant or as a programme manager he has always stressed the importance of demand responsive approaches, of professional system management and of local participation, be it a communal or a community level. He now works as an expert at Gret headquarters, performing back-stopping and field missions for several Gret water and sanitation projects as well as short-term consultancies. He is responsible for backstopping of Gret water and sanitation projects in Cambodia and Madagascar.

Mathieu Le Corre Presentation (PDF)

Additional readings:

PPP in Infrastructure Resource Center/Small Scale Water Project

From Market Logic to a Public Water Service: What Role for public authorities? (PDF)

Drinking Water Access: Using Small entrepreneurs in Developing Countries (PDF)

Monitoring and Support Services

Presentation of an ICT platform for monitoring piped scheme operations, and the experiences of private operators in Benin with this and other support services.

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Presenter 1:  Daniel Annerose, CEO, Manobi, "The mWater platform : e-Business Development Services to improve Rural and Small Town Water Service Delivery"

Daniel Annerose is founder and CEO of Manobi Corporation, an African mobile data services operator that provides innovative value-added services to small-scale and large companies to uplift their respective economic and social development. He is involved in rural and local development of vulnerable populations in Africa, through the use of mobile technologies, situation-specific content, and community-led service provision. Dr. Annerose is experienced in both information and communication technology and in research, agricultural and agro-industrial development of developing countries. He was previously a plant scientist for 18 years, specializing in improvement of agricultural production in arid and semi-arid areas and in the development of crop and plant mathematical models predicting yields and production to anticipate food crisis in these areas. During this period, he mainly worked in development aid as a researcher and agricultural developer in African, European and South American countries. He is also a member of the Senegalese Academy of Sciences and Technology. He has been recently named among the top 12 African Telecom People. His company Manobi has just won in April 2013, the Sanitation Hackathon Grand Prize organised by the World Bank and the UN for mSchool, a low-tech platform which permits children to report and to map the learning conditions at school.

Daniel Annerose Presentation (PDF)

Presenter 2:  Susanna Smets, Sr. Water Supply and Sanitation Specialist, WSP-East Asia and the Pacific, "Transforming Business Development Services for Expanding Water Services to the Poor in Cambodia and the Phillipines"

Susanna Smets is a Sr. Water Supply and Sanitation Specialist with the World bank Water and Sanitation Program for East Asia and the Pacific, based in Phnom Penh. She leads the Cambodia program on strengthening domestic private water providers and coordinates WSP's cluster on Business Development Services. She also is WSP's regional sanitation advisor and coordinates the Service Delivery Assessment for water supply and sanitation in seven countries in East Asia and Pacific. Susanna has over 10 years of professional experience in water supply, sanitation and water resources management, and prior to joining WSP she has been working for GIZ and DFID, the private sector and a Dutch water utility, mainly in East Asia and the Middle East. She has a Masters in Water Resources Management from Wageningen University in The Netherlands and an MBA in International Development from the Open University in the UK.

Susanna Smets Presentation (PDF)

Enabling Environment

What donors and governments can do to foster more professional approaches to small town and rural water supply management.

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Presenter 1:  Jema Sy, Senior Water and Sanitation Specialist - Private Sector, World Bank, "How Public Policy Drives Private Investments in Water for the Poor"

Jemima Sy is the global business leader for the Water and Sanitation Program's initiative on domestic private sector participation. The Water and Sanitation Program is a multi-donor partnership administered by the World Bank to support poor people in obtaining affordable, safe, and sustainable access to water and sanitation services. Jemima oversees initiatives covering 16 countries on private sector development where multi-disciplinary teams work on three main areas of support: public-private partnerships, market finance and developing sanitation and water markets.

A lawyer by training, Jemima has over 10 years’ experience managing water and sanitation initiatives through local private sector participation.  She advises Governments on regulatory reforms and privately driven performance improvement programs and is involved in developing long-term commercial financing for water and sanitation in Asia (Cambodia, Indonesia and the Philippines) and in Africa.  Jemima worked with the Kenyan water regulator on the first shadow credit rating exercise of water utilities.  Most recently, Jemima is a publishing a book on the market opportunities for local private sector in water and sanitation, “Tapping the Markets: Opportunities for Domestic Investments in Water and Sanitation for the Poor”.

Jemima Sy Presentation (PDF)

Additional readings: 

Tapping the Market:  Opportunities for Domestic Investmens in Water for the Poor, Conference Edition (PDF)