Issue 61 Improving access to water supply and sanitation services for the poor
CONTENTS
+ WSP News
bulletAfrica
bulletEast Asia and the Pacific
bulletGlobal
bulletLatin America and the
Caribbean
bulletSouth Asia
+ Publications & Learning Resources
+ Events Calendar
+ In Other News

 

"We need to move away from the focus on construction to focus on management ---management of systems for better services and management of water resources.”

-Mr. Mihir Shah, Member, Planning Commission India at the Workshop on National Drinking Water Security Pilot Projects in Over-Exploited Blocks, Pune, India

 
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+ WSP NEWS
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AFRICA
Kenya Urban Water Providers to Access Market Finance For First Time
Utilities from 21 African Countries Share Lessons to Better Serve the Poor
Donor Funding Can Increase Investments and Improve Sustainability
EAST ASIA AND THE PACIFIC
Second Generation Project in Indonesia Gets Boost from Government
Sanitation Marketing Increases Latrine Usage Among Cambodia’s Poor
GLOBAL
Geeking out for Development: WaterHackathon Generates Solutions
LATIN AMERICA AND THE CARIBBEAN
WSP’s Handwashing Methodology Integrated Into Peru’s National Program – Wawa Wasi
SOUTH ASIA
Service Level Benchmarks Adopted to Strengthen Data Monitoring and Reporting
35 Million to Benefit from 2011 Sanitation Strategy as Pakistan’s Sindh Province Uses Lessons from Peru
Pilot Program to Ensure Drinking Water Security Off to a Good Start
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+ PUBLICATIONS & LEARNING RESOURCES
VIDEOS
 
Pathways to Progress: Country Status Overviews 2
The African Ministers Council on Water (AMCOW) commissioned the second round of Country Status Overviews (CSOs) on water supply and sanitation to shed light on the factors that underpin progress in the sector. The World Bank, WSP, and the African Development Bank implemented this task in close partnership with UNICEF, WHO, and the governments of 32 countries in Sub-Saharan Africa.
 
Economics of Sanitation Initiative – Phase II Findings
The Economics of Sanitation Initiative (ESI) is a multi-country study launched in 2007 as a response by WSP to address major gaps in evidence on the economic aspects of sanitation in developing countries. The ESI series aims to provide economic evidence to support increases in the volume and efficiency of public and private spending on sanitation. Phase II of ESI -- launched during World Water Week 2011 in Stockholm -- provides key findings of the study.
 
PUBLICATIONS
Identifying the Potential for Results-Based Financing for Sanitation
  Results-Based Financing (RBF) offers an alternative to traditional sanitation financing by allocating public funds based on the achievement of specified results. This working paper offers practical ideas for advancing the use of results- and performance-based financing mechanisms in the delivery of sustainable sanitation services. The proposed “Grow Up with a Toilet” RBF program in Cambodia, for example, targets sanitation finance to improving sanitation among young children and promoting ongoing sanitation development. RBF incentives can also encourage service providers to provide services to the poor, such as in Morocco, where three providers of piped water and sewerage services received subsidies based on both their completion of the project and its ongoing support.
Download here
   
Tanzania: A Handwashing Behavior Change Journey
  Research conducted in Tanzania in 2010 to track the steps taken to design and implement an evidence-based, behavior change program using mass media, interpersonal communication, and direct consumer contact demonstrates the effectiveness of the FOAM framework for analyzing formative research and developing communication objectives. The research also finds that using these various communication channels in a mutually supportive manner can be particularly effective.
Download here
   
Endline Assessment of the Enabling Environment in Peru
  Research to assess the enabling environment for handwashing with soap in Peru indicates that it has been strengthened at both national and regional levels since 2007, and it is likely that handwashing with soap interventions will continue to be implemented at a large scale in many regions. In addition, efforts to integrate handwashing with soap behavior change into national, regional, and local policies related to health and nutrition, education, water, and sanitation, and to institutionalize behavior-change methodologies and tools in these sectors have largely been achieved.
Download here
   
Economic Impacts of Sanitation in Bangladesh
  According to According to Economic Impacts of Sanitation (ESI) in Bangladesh, inadequate sanitation costs the Bangladeshi economy USD 4.22 billion each year or 6.3 percent of the country’s GDP in 2007. The findings are based on evidence on the adverse economic impacts of inadequate sanitation, which includes costs associated with death and disease, accessing and treating water, and losses in education, productivity and time.
Download here
   
Economics of Sanitation Initiative – Phase II
  The second phase of ESI in Southeast Asia includes a cost-benefit analysis of alternative sanitation interventions that will enable policy makers to more efficiently spend sanitation funds. The study was conducted in Cambodia, Indonesia, the Philippines, Vietnam, and Yunnan Province in China
   
Introductory Guide to Sanitation Marketing
  In order to generate discussions and disseminate learning, WSP developed an Introductory Guide to Sanitation Marketing and an online companion, Sanitation Marketing Toolkit. The print and online guide share key principles, practical tips, and documents from WSP’s experience developing rural sanitation marketing programs in Cambodia, India, Indonesia, Peru, and Tanzania.
Download here | Visit Toolkit Page
   
Learning by Doing: Working at Scale in Ethiopia
  This new learning note introduces key strategies, including building capacity at the community level and developing and testing tools and training manuals. The learning note also emphasizes “small doable actions,” whereby health extension workers negotiate directly with household members to determine sanitation and hygiene options that are best suited to that household’s needs.
Download here
   
Financing Small Piped Water Systems in Rural and Peri-Urban Kenya
  This new working paper produced in partnership with WSP, Global Partnership on Output-Based Aid (GPOBA), Public-Private Infrastructure Advisory Facility (PPIAF), and the World Bank, explains how output-based subsidies have been used to leverage domestic market finance and equity for investment in small piped water infrastructure. The approach demonstrates that leveraging donor funds not only increases the volume of investments financed but improves the sustainability of these investments by linking debt service to system functionality.
Download here
   
Experiences from Rural Benin: Sanitation Marketing at Scale
  A new field note from Benin highlights WSP’s work in developing a successful national sanitation marketing program adapted to a rural African context. The Benin story illustrates that sanitation marketing can work even in areas without a history of hardware subsidies— a valuable lesson for other African countries seeking to develop rural sanitation marketing programs that stimulate household demand at scale.
Download here
   
Factors Associated with Achieving and Sustaining Open Defecation Free (ODF) Communities: Learning from East Java
  Research was conducted in 2010 in East Java, Indonesia to identify factors associated with achieving open defecation free (ODF) status and sustaining behavior change. Findings show that communities reaching ODF status within two months of triggering achieved markedly higher access gains. In addition, evidence from environmental observation, latrine ownership records, reported usage, and observation of facility maintenance show that 95 percent of the QUICKLY ODF communities had sustained their behavior change 4 to 28 months after ODF declaration. These QUICKLY ODF communities represent the most efficient model for scaling up sustainably.
Download here
   
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+ EVENTS CALENDAR
6th Rural Water Supply Network (RWSN) International Forum
November 29 – Dec. 2, Kampala, Uganda
www.rwsnforum.wordpress.com/
World Water Summit
Bangalore, India. February 1-3, 2012
www.indiawaterportal.org/event/19992

World Water Forum
Marseille, France. March 12-17, 2012
www.worldwaterforum6.org/

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+ IN OTHER NEWS
News from our partners

Water Missions International Launches Water for Africa Campaign
Water Missions International, an engineering relief and development Christian nonprofit has officially launched their Water for Africa campaign, a project partnering with Water for Life International to provide safe water to 25 remote villages along the shores of Lake Victoria in Uganda. This project has the capacity to change the lives of more than 62,000 people. For more information about this project, visit http://www.watermissions.org/water4africa.

   

New H2O for Life Toolkit
H2O for Life offers a transformational service learning opportunity for schools to study issues of the global water crisis while taking action to make a difference. Please visit our new, improved H2O for Life Tool- Kit to view curricular connections and service learning ideas. Choose a school partner in a developing country that needs water, sanitation and hygiene education, and help us change the world!

Join Up, Scale Up 
A new report makes the case for an integrated approach to tackling poverty and disease. The report entitled “Join up, Scale up: How integration can defeat disease and poverty,” co-authored by Action Against Hunger, Action for Global Health, End Water Poverty, PATH, Tearfund, and WaterAid, features examples across 17 countries that successfully integrated interventions like water and sanitation, health, education, nutrition and food security.

   

Sanitation and Water for All High Level Meeting Preparatory Process Kicks Off
The theme of the Sanitation and Water for All (SWA) High Level Meeting slated for April 2012 will be the economic gains of investing in water and sanitation and the costs of failing to invest. Multi-stakeholder preparations will take place in 40-50 developing countries from October 2011 – April 2012, while donors began preparations during the recent Stockholm World Water Week. The Concept Note for the 2012 SWA High Level Meeting and the Progress Report on the 2010 SWA High Level Meeting Commitments are now available on the SWA website.

   

Global Water Challenge, Merck, Coca-Cola, H2O for Life Partner for WASH in Schools in India
In September, Global Water Challenge, along with Merck and H2O for Life, announced support for the Coca-Cola NDTV Support My School campaign, an initiative to improve water, sanitation and hygiene (WASH) and other facilities in schools across India. The campaign held a telethon on September 18th to raise funds for and awareness of the campaign, which raised enough money to fund interventions in 140 schools around the country, far exceeding the initial campaign goal of 100 schools. Merck and H2O for Life are each funding eight schools through the campaign. Learn more here.

   

Global Water Challenge (GWC), WASH Advocacy Initiative Host Webinar on Post-Implementation Monitoring
On September 15, GWC and the WASH Advocacy Initiative convened a panel of experts for a webinar on concrete options for post implementation monitoring and evaluation of water and sanitation projects. Discussion covered three leading means of monitoring: circuit rider programs, an accountability forum and remote monitoring. The webinar can be viewed at SustainableWASH.org.

     

Safe Water Network and the International Finance Corporation in Collaboration to Improve Water Access to the Underserved in Kenya
The Safe Water Network, in collaboration with IFC, is conducting a six-month market assessment to establish the potential of market-based decentralized solutions in the provision of safe water for underserved populations in Kenya. Through a desk review of current efforts in Kenya, a series of interviews with approximately 50 thought leaders and stakeholders, and the development of case studies based on analysis of existing projects, the Assessment builds on Safe Water Network’s field-based knowledge of key challenges and barriers to success in areas such as financing, regulatory structure, pricing, and equitable access.

In September, the IFC and Safe Water Network brought together a group of expert advisors from financial and water sectors to review the preliminary findings and provide guidance on scaling-up opportunities. A final multi-stakeholder workshop, engaging cross sector leaders from the public and private sectors, will be held at the conclusion of this Assessment.

For more information on this Assessment and Safe Water Network’s work in Kenya, Ghana and India, please contact Amanda Gimble, SVP of Strategy, agimble@safewaternetwork.org; www.safewaternetwork.org

   

One Drop launches New Project
In September of this year, ONE DROP’s Project India was officially launched. This innovative initiative will aim to improve access to safe water and sanitation in Orissa, one of the country’s poorest states. Through a distinctive approach based on social arts and popular education, ONE DROP will join forces with local organizations to encourage communities to adopt sound water management practices, thus helping to preserve this vital resource for future generations. To learn more, visit ONEDROP.org.

   

Latest IRC Resources for a Sustainable Service Delivery Approach

  • The Cost of Capital: Costs of Financing Capital Expenditure for Water and Sanitation
    This briefing note investigates the cost of financing capital expenditure, usually referred to as the cost of capital, and explains why it is a key building block to providing sustainable water and sanitation services. Highly subsidised costs of capital with very long repayment periods may not be recognised as a cost, particularly when the time frame falls beyond the scope or years of most planners’ and politicians’ involvement.

  • Cost-Based Decision Support Tools for Water and Sanitation
    This working paper provides an overview of decision support tools (DSTs) using disaggregated costs in the water and sanitation sector. The DSTs have been developed by international organizations for planning and budgeting interventions in low income settings. It highlights the disaggregated costs used for each tool and makes recommendations for matching them to practitioners’ needs and capacities.

  • New Web Resource on Rural Water Supply from the Triple-S (Sustainable Services at Scale) Initiative
    A one-stop-shop for anyone interested in improving the sustainability of rural water supply supplies, www.waterservicesthatlast.org brings together the latest thinking on creating water services that stand the test of time – covering key elements such as monitoring, models for service delivery, and capacity building for service providers and local government. Here you’ll find tools, concepts, case studies, videos, cartoons, and more.

  • New Book Offers Insights into the Sustainability Challenge for Rural Water Sectors
    Supporting Rural Water Supply takes a critical look at rural water challenges and asks why 30 to 40% of rural water systems fail in developing countries? The new book also addresses how can we support the adoption of a service delivery approach – one that moves beyond implementing infrastructure projects to delivering a reliable and indefinite service? This book, available from Practical Action Publishing, brings together findings from 13 country studies conducted by IRC as part of the Triple-S initiative. Download the book or read the summaries or full reports for Benin, Burkina Faso, Colombia, Ethiopia, Ghana, Honduras, India, Mozambique, South Africa, Sri Lanka, Thailand, USA, and Uganda.

  • WASH in Schools Monitoring Package
    This package is designed to address the monitoring deficit of the WASH sector in schools at the national level. The package was developed as a resource for the WASH sector and education professionals to strengthen national and project level monitoring systems. The package consists of three modules which are designed to gather key data on all components of WASH in Schools programming, including water, sanitation and handwashing facilities; hygiene knowledge and practices; waste disposal; and operation and maintenance systems. Go to the WASH in Schools monitoring package

  • My Source: Compile Your Own News Feed
    MySource will enable you to receive personalized news on water and sanitation: you decide what news you want to see when and how. You can also contribute to IRC’s E-Source newsletter by submitting contributions. All you need to do is register and login to use the services. Signing up is free! My Newsfeeds
   
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+ WSP NEWS - CONTINUED
AFRICA
Kenya Urban Water Providers to Access Market Finance For First Time

Kenya's rapidly-growing urban population, projected to almost double by 2020, is stretching investment requirements. Investment in new infrastructure and rehabilitation of old infrastructure is critical if the MDG target of 73 percent water coverage is to be reached. Despite noteworthy progress in the provision of these services over the last few years, access to water and sanitation services in Kenya remains low with Government figures estimating water supply coverage at 42 percent and sanitation at 31 percent.

A recent financial analysis of utilities in Kenya by WSP suggests interest among water service providers to access market-based finance as a resource to fund investments. Such initiatives are supported by the independent industry regulator, the Water Services Regulatory Board (WASREB), which permits utilities with strong operating and financial performance to incorporate debt service costs into their tariffs. Credit assessments of 43 water service providers have determined that 13 are in a position to access market financing while 16 are potentially credit-worthy. Moving forward, the first step is to assist urban water service providers prepare pre-feasibility studies of viable projects that could obtain financing under the Facility. WSP is currently working with utilities to prepare commercial financing plans in residential areas including Kayole Soweto (population approx. 100,000), where the initiative is being piloted under an output-based aid arrangement.

Funds for capital investment have traditionally come from government and donor sources. However, given low coverage rates, there is a strong demand for alternative sources of finance. In response to this need, WSP is undertaking a proposal to establish a finance facility in Kenya. The initiative aims to tap into the considerable liquidity in the private sector (domestic banks currently play a negligible role in financing investments in water and sanitation). The proposal includes developing institutional structures to support the facility, identifying commercial financiers willing to lend to water service providers, developing loan and grant structures for projects to be financed, and establishing a technical assistance program for lenders and borrowers.

Contact: Rajesh Advani at wspaf@worldbank.org
Utilities from 21 African Countries Share Lessons to Better Serve the Poor

WSP has undertaken a second round of utility assessments covering performance data from 2006 to 2009 for over 100 utilities in Africa under the Water Operators Partnership (WOP) Africa. Utility managers from 21 African countries met in sub-regional forums to discuss the findings of the assessment, positive and negative trends, and to compare areas of strengths and weaknesses. The Eastern Africa workshop, held in Kenya, brought together 45 utility representatives while the South African workshop, held in Zambia, brought together 60 utility representatives. The Western and Central African utility workshops were held in Senegal in October, 2011 while the final workshop for Nigeria is in the planning stages.

The forums facilitate south-south learning among utilities with a focus on poor-inclusive reform. In Southern Africa, nine utilities have agreed to develop social connection policies; eight have committed to exploring new sources of funding to increase connections in poor areas; and a further nine have committed to developing pro-poor strategies and train staff.

To further encourage exchange through the benchmarking process, WSP has developed utility-to-utility learning charts to identify promising areas for exchange and mentoring opportunities. A number of utilities have already placed requests for utility-to-utility partnerships. The WOP secretariat will continue to support emerging partnerships by providing them the opportunity to apply for USD 250,000 per partner through the utility performance assessment process.

WOP Africa was initiated in 2007 by key sector stakeholders including the African Water Association (AfWA), the International Water Association (IWA), UN Habitat as overall coordinator of the Global Water Operators Partnership Alliance (GWOPA), and WSP. Within this partnership, WSP benchmarked utility performance with a focus on key indicators that measure financial viability, operational effectiveness and services to the poor, allowing WSP to identify overall trends in utility performance. WSP also worked to indentify opportunities for knowledge sharing between utilities as well as facilitating utility-to-utility dialogue.

Contact: Rosemary Rop at wspaf@worldbank.org
Donor Funding Can Increase Investments and Improve Sustainability

Emerging lessons from a pilot project in Kenya demonstrate how output-based subsidies can leverage domestic market finance and equity for investment in small piped water infrastructure. According to the WSP publication, Financing Small Piped Water Systems in Rural and Peri-Urban Kenya, subsidies are critical to improving affordability, especially where market financing is used to pay for infrastructure because it may not be practical to expect full recovery of operational and capital costs in a sector that has traditionally relied on public funds to finance infrastructure. Furthermore, in securing its interest, commercial banks provide a level of oversight that is not typically found in projects financed through grants and soft loans. The sustainability of systems financed under this approach is more likely to be significantly greater than that of systems financed with government or donor grants.

The publication emphasizes that similar programs to the Kenyan pilot project should assess the market to ensure a sufficient pipeline of financially viable and technically feasible projects to warrant the establishment of a leveraging mechanism and that the legal framework offers the necessary protection to secure the interest of commercial lenders. Institutionalizing support mechanisms to develop project pipelines should also be considered especially if the program is to achieve sufficient scale.

The WSP pilot project, in partnership with Global Partnership on Output- Based Aid (GPOBA), Public-Private Infrastructure Advisory Facility (PPIAF), and the World Bank, determined that leveraging donor funds increases the volume of investments financed and improves the sustainability of investments by linking debt service to system functionality.
Contact: Rajesh Advani at wspaf@worldbank.org

EAST ASIA AND THE PACIFIC

Second Generation Project in Indonesia Gets Boost from Government

The Second Generation Project in Indonesia, aims to professionalize selected community-based water providers from six districts (in two Indonesian provinces) to make them bankable. It's also tied with a performance-based grant for successful community-based organizations.

The Ministry of Public works established a team comprised of their investment directorate, representatives from WSP, and the Indonesia Infrastructure Initiative to develop a manual to facilitate financing as part of the scale-up phase of the Second Generation Project. The decision followed an advocacy event in Malang, East Java during which WSP, AusAID and Government officials recognized the efforts of seven banks extending credit to 22 community-based water organizations (CBOs).

The Project demonstrated that CBOs, after having received sufficient support from local governments, are indeed bankable, and thus can serve as a reliable agent to help governments achieve MDG targets for water. The channeling of the bank credits to CBOs was a first in Indonesia, where engaging banks in CBO financing has traditionally been a challenge due to uncertainties regarding their legal status or the lack of collateral.

Due to the success of the Second Generation Project, the Indonesian Government is supporting the scaling-up of project principles, including using banks as financial intermediaries, linking incentives to service sustainability, and conducting capacity building for CBOs. The Ministry has since requested that WSP present the Project framework and progress to all sub-directorates and the team leader of World Bank’s Third Water for Low-Income Communities Project (Pamsimas). Citing the potential of the Second Generation Project, a Ministry Director said that expanding the initative is expected to benefit at least 5,000 CBOs formed under Pamsimas, and thousands more CBOs throughout the country.
Contact: Deviariandy Setiawan at wspeap@worldbank.org

Sanitation Marketing Increases Latrine Usage Among Cambodia’s Poor

In Cambodia, sanitation marketing has considerable potential to increase access to improved sanitation among the poor and very poor. The WSP/USAID-supported pilot project, Sanitation Marketing Pilot Project, demonstrated that 20 percent of the 17,500 rural households purchasing pour-flush latrines after the launch of the Easy Latrine are classified as either poor or very poor. This finding is significant because before the sanitation marketing pilot only three percent of latrine owners were identified as poor or very poor. The government’s national identification system of poor households found that on average 30 percent of households are classified as poor or very poor in rural areas.

Initially sanitation coverage in the two target provinces was low, 23 percent in Svay Rieng and 37 percent in Kandal, but through sanitation marketing pilot project, implemented by International Development Enterprises, coverage has increased by approximately 10 percent in both provinces. Furthermore, latrine sales extended beyond the two target provinces and have since spread to five provinces. Despite the fact that considerable numbers of poor households have gained access to sanitation through developing sanitation markets, an independent review of the pilot determined that the approach is not yet pro-poor enough as the majority of poor households remain without access to improved sanitation.

Moving forward, sanitation marketing efforts in Cambodia will address the challenge of achieving higher uptake of latrines among the poor through better market segmentation, targeted marketing interventions, lifting cash constraints through finance options, and testing “smart subsidies”. These new strategies aim to encourage a greater uptake of latrines among poor households, closing the access gap between the poor and non-poor.
Contact: Phyrum Kov at wspeap@worldbank.org

GLOBAL

Geeking Out for Development: WaterHackathon Generates Solutions



In search of new ideas and solutions to global water and sanitation challenges, the World Bank and WSP are reaching out to new partners and leveraging new technology. On October 21 -23, the first ever global WaterHackathon took place simultaneously in nine locations: Bangalore, Cairo, Kampala, Lagos, Lima, London, Nairobi, Tel Aviv, and Washington, DC.

Computer programmers, designers and other information technology specialists were invited by the World Bank and various technology partners to compete for 48 hours in 10 cities around the world this month. Their aim: to create the easily deployable, scalable, and sustainable technological tools that respond to specific water and sanitation challenges in developing countries.

The hackathon followed the model set by Random Hacks of Kindness (RHoK), a partnership between NASA, Google, Microsoft, Yahoo!, HP and the World Bank, in which subject matter experts and local stakeholders submit problems that are then tackled by volunteer technology specialists at hackathon events around the world.

Winners around the World

The Nairobi Hackathon awarded its first prize to a team working on a prototype for a mobile-to-web complaint system. The water sector regulator and the Nairobi water utility have already expressed interest in this, and other prototypes developed during the Hackathon event.

One of the six winners in Bangalore was an application that allows individuals to track projects in the field using SMS, by linking an SMS stream into the ongoing project tracking and data analysis. Local government representatives invited developers of the winning applications to further refine their ideas and showcase them at an upcoming major conference.

The winners in London built a location codification system which allows Tanzanians to report water-related problems through SMS messages.

The Lima Hackathon winners made public for the first time hydrological data from the Ministry of Agriculture on open street map.

Kampala's winners created a tool that crowd sources water-related problems in a community and visualizes them, helping to give communities a voice. The second winner is an android mobile tool to help consumers visualize their water usage over time.

Three applications won in Lagos - one for locating water sources and reporting broken pipes to local water providers; a tool for checking water quality and feeding back to the water corporation; and a website for the water corporation with which it can educate and inform consumers.

Continue reading...

LATIN AMERICA AND THE CARIBBEAN

WSP’s Handwashing Methodology Integrated Into Peru’s National Program – Wawa Wasi

The Ministry of Women and Social Development in Peru has adapted and integrated the WSP Handwashing Initiative approach, methodology and tools into one of its most successful national programs, Wawa Wasi or “House of Children” in Quechua. The national program provides care, stimulation and nutrition to children up to four years.

The Wawa Wasi program aims to improve the development and health of children age 6 months to 4 years by working to eliminate malnutrition and bring children to school age at their full cognitive capacity. The program is run by trained community members supported by a technical team of educators, nutritionists, and social workers in each region. There are currently 8,000 Wawa Wasi sites that reach 70,000 children in poor districts and the program is expanding.

Becuase of the importance of handwashing to child health, Wawa Wasi added handwashing with soap to their program particularly to strengthen handwashing behaviors at home. WSP developed a handwashing pilot for Wawa Wasis in the region of Tumbes. WSP provided technical assistance to adapt the handwashing behavioral change methodology. The encouraging results of this pilot set the foundations for scaling-up handwashing nationwide.
Contact: Yehude Simon at wsplac@worldbank.org

SOUTH ASIA
Service Level Benchmarks Adopted to Strengthen Data Monitoring and Reporting

A handbook on Service Level Benchmarking published by the Ministry of Urban Development (MoUD), with support from WSP, articulates an objective framework for performance measurement as well as ideal benchmarks for performance indicators. The benchmarking pilot was implemented through a multi-donor arrangement including WSP, the Japanese (JICA) and German (GIZ) International development agencies and CEPT (Gates) and covered approximately 50 million people living in urban areas.

As part of the Service Level Benchmarking (SLB) program of the MoUD, the Government of India and more than 1,400 municipalities have determined baseline performance levels on 28 indicators covering four service areas, namely:

  • water supply
  • wastewater
  • solid waste management
  • stormwater drainage

In addition to the indicators, the municipalities have also established minimum standards to be achieved by March 2012.

Starting in September 2010, the first phase of a national rollout of the SLB framework was initiated by MoUD under which a series of orientation workshops were conducted throughout the country. The workshops culminated in the notification of performance levels by 1,493 municipalities. This is the first initiative of its kind and is seen to represent an important step towards shifting the focus from asset creation to service delivery. Efforts are underway to strengthen data monitoring and reporting and to develop an online SLB database which would be available to the public.

The pilot, having been successfully completed, has resulted in the SLB framework being adopted as part of the 13th Finance Commission formulation. The Finance Commission has incorporated SLB performance as one of nine conditionalities required for urban local bodies to draw performance grants, totaling approximately INR 80 billion (approx. USD 1.6 billion) from 2010-2015.
Contact: Vandana Bhatnagar at wspsa@worldbank.org

35 Million to Benefit from 2011 Sanitation Strategy as Pakistan’s Sindh Province Uses Lessons from Peru

The Government of Sindh Province in Pakistan has included lessons learned from a WSP supported South-South learning exchange with Peru in their 2011 Provincial Sanitation Strategy. The new strategy focuses on access, affordability and developing services with a focus on poor and marginalized communities. Additional themes include leveraging technology and supporting private sector participation in the development and operation of services.

The Chief Minister and the Chief Secretary of the province acknowledged WSP’s technical assistance in designing the strategy that will serve 35 million people, including over 7 million poor in the province of Sindh. The strategy built upon lessons learned and best practices in Pakistan and globally. The most notable learning came out of an exposure trip to Peru in November 2010 organized by WSP. The Peru model of institutional and community engagement was used in developing the Sindh sanitation strategy. Principles included strong community engagement, clear institutional and legal roles and robust monitoring and oversight through local bodies.

The most critical area of reform addressed in the strategy is clarifying institutional linkages between relevant federal, provincial and local agencies. This is essential to ensure that overlaps are avoided and appropriate distinctions are made among governmental agencies regarding policy, planning & budgeting, service delivery, monitoring and evaluation, and regulation.

Contact: Mohammad Farhanullah Sami at wspsa@worldbank.org

Pilot Program to Ensure Drinking Water Security Off to a Good Start

Ensuring drinking water security for every rural household is the aim of the National Rural Drinking Water Program managed by the Ministry for of Drinking Water and Sanitation, Government of India (MDWS). In order to demonstrate appropriate strategies to achieve drinking water security in varying geo-climatic zones within India, the Ministry, with WSP support, has planned pilots in 15 districts in 10 states across the country. A two-day workshop, designed and managed by WSP, was held in Pune on September 9-10, 2011 to launch the national pilots. The workshop led to an agreement on the principles of implementing the pilots and the time frame for the various steps.

Dr. Mihir Shah, a member of the Planning Commission for the Government of India, was the keynote speaker of the workshop. Dr. Shah informed state representatives that water governance is a prominent area in the five-year plan currently being developed. He offered support for the pilot programs and emphasized the commission’s interest in achieving results.

Mr. Navin Kumar, Secretary of MDWS, Mr. Vijay Bhaskar, Joint Secretary of MDWS, and other MDWS senior officers presided over the workshop. Mr. Kumar affirmed that MDWS has prepared a national rural water strategy that aims to provide water security to at least 85% of rural households by 2022. He then explained that lessons from the pilots will inform scaled-up strategies to achieve this goal. The pilots are expected to cover approximately one million residents in 450 villages and cost INR 2.1 billion (USD 46 million). The financial resources will come from the government and technical assistance will be provided by WSP.

Contact: J.V.R Murty at wspsa@worldbank.org
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CONTACT INFORMATION
WSP Africa
World Bank
Hill Park Building
P.O. Box 30577-00100
Nairobi, Kenya
Phone (254-20)322 6334
Fax (254-20) 322 6386
wspaf@worldbank.org

WSP East Asia and the Pacific
World Bank
Jakarta Stock Exchange Building
Tower 2, 13th Floor JI. Jend. Sudirman
Kav. 52-53, Jakarta 12190, Indonesia
Phone (62-21)5299 3003
Fax (62-21) 5299 3004
wspeap@worldbank.org

WSP Latin America and the Caribbean
Water and Sanitation Program
Banco Mundial
Mision Residente del Perú
Avenida Álvarez Calderón 185
San Isidro, Lima 27, Perú
Phone (51-1) 615-0685
Fax (51-1) 615-0689
wsplac@worldbank.org

WSP South Asia
World Bank

World Bank
55 Lodi Estate
New Delhi 110003, India
Phone (91-11) 2469 0488/ 2469 0489
Fax (91-11) 2462 8250
wspsa@worldbank.org

WSP Washington DC
1818 H Street, NW
Washington, DC 20433 USA
wsp@worldbank.org


ABOUT US

 

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