Issue 60 Improving access to water supply and sanitation services for the poor
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"As demonstrated in the study of the economic impact of the 2007 earthquake on the water and sanitation sector in Peru, preventive maintenance and adequate building practices can reduce the negative effects of catastrophic events.”

-Glenn Pearce-Oroz, WSP Regional Team Leader for Latin America and the Caribbean remarks at Oaxaca’s International Conference of Disaster Risk Management in Water and Sanitation

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Ten African Countries Losing at least 1% of GDP Annually Due to Poor Sanitation
AfricaSan 3: African Countries Need to Embed Capacity-Building into Sector Strategies and Action Plans
11,000 Rural Households in Tanzania Gain Access to Improved Sanitation in 2.5 Months Following Supply and Demand Strengthening Exercise
Nairobi Learns from Manila and Jakarta to Improve Water Services for 2.3 Million Residing in Informal Settlements
More than 8 million to Benefit as Indonesia Revitalizes Sanitation Secretariat
New Assessment Finds Poorly Designed, Damaged Latrines May Contribute to High Levels of Harmful Bacteria in Vientiane’s Groundwater - Findings to Guide Lao PDR Urban Sanitation Development
Water and Sanitation Program at Stockholm World Water Week
Innovation in Water and Sanitation
Disaster Risk Management Stretches Further into Water and Sanitation
Central America Improves Performance Monitoring, Agrees on Key Indicators
Strengthening Local Governance in Bangladesh
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Triggering: Only the First Step of CLTS (English and Indonesian versions)
This video shows that triggering Community-Led Total Sanitation (CLTS) in communities and then forgetting about them is a sure way to fail to bring about collective behavior change. Triggering is only the first step of CLTS. Follow up action and open defecation-free (ODF) verification are equally important processes for a successful ODF community.
Contact: Deviariandy Setiawan, Ari Kamasan, at
Unleashing Latent Demand for Sanitation (English and Indonesian versions)
The video features how the Total Sanitation and Sanitation Marketing, or TSSM, project began campaigns to raise consumer demand for sanitation amid competing priorities among community members. Why would you want to spend 15 percent of your annual income on something that you felt you did not need? Especially when there were so many other priorities to spend on?
Contact: Deviariandy Setiawan, Ari Kamasan, at
TSSM Intervention Sequence in District (English and Indonesian versions)
This video summarizes the district technical assistance process. TSSM offers a technical assistance package for districts to learn how to become open defecation free, using the Community-Led Total Sanitation (CLTS) strategies of demand creation, market supply improvement, and building an enabling environment for demand and supply forces to mutually sustain each other.
Contact: Deviariandy Setiawan, Ari Kamasan, at
Water Security in India
The Government of India, with support from the WSP, has compiled a set of successful case studies in delivering safe and sustainable rural drinking water. The document is notable for integrating lessons about sustaining the water source with good practices in service delivery. To complement the report, officials from the government of India, World Bank and WSP shared their views and experiences on camera.
Watch these videos by following these links:
Arun Kumar Misra on India's Water Security
J.S. Mathur on India's Water Security
T.M. Vijay Bhaskar on India's Water Security
Juan Costain on India's Water Security
Smita Misra on India's Water Security
Ajith Kumar on India's Water Security
Christophe Prevost on India's Water Security
Contact: Vandana Mehra, at
Building Trust, Improving Services
The Government of India, with support from the WSP, has compiled a set of successful case studies in delivering safe and sustainable rural drinking water. The document is notable for integrating lessons about sustaining the water source with good practices in service delivery. To complement the report, officials from the government of India, World Bank and WSP shared their views and experiences on camera.
Contact: Vandana Mehra, at
Overcoming Resistance and Initiating Change through Communications
When three small towns in the state of Karnataka, India attempted to provide continuous water supply to their citizens, they faced disbelief. A sustained and strategic communication campaign over several years finally enabled the project to succeed with people’s support. Best practices from these experiences were produced into a short movie by WSP in partnership with the Administrative Staff College of India and is part of a training curriculum for city managers and policy-makers.
Contact: Vandana Mehra, at
Partnership through Progress
This film from the city of Alandur in India showcases the success of innovation and a creative communication strategy to motivate citizens and seek their participation in the city’s sanitation project. A mass movement, led by the mayor and his corporators, resulted in citizens contributing money and time to constructing an underground sewerage project. The mass media played a critical role in informing the debate and discussions.
Contact: Vandana Mehra, at
Nirmal Bharat: A journey through Clean India
In rural areas of India, solid and liquid waste remains largely untreated and dumped in the open, posing a severe threat to public health and environment. It is estimated that nearly 18,000 million liters of liquid waste and 0.4 million metric tons of solid waste is generated each day in rural areas of India. This film, produced by WSP in partnership with the Department of Drinking Water and Sanitation, Government of India, shares successful models, selected technology options and how they work.
Contact: Vandana Mehra, at
Economic Impact of the 2007 Earthquake in the Water and Sanitation Sector in Four Provinces of Peru (English)
  A new WSP Technical Paper estimates that better managing disaster risk, such as with well maintained and seismic-proof systems, prior to the Peruvian earthquake of 2007 would have saved up to 27 times the final cost post-earthquake infrastructure rehabilitation.
Download here
Learning by Doing: Working at Scale in Ethiopia
  Key strategies to design and implement an at scale project focusing on achieving total behavior change in sanitation and hygiene included building capacity at the community level and developing and testing tools and training manuals. In 2006, WSP partnered with the Government of Ethiopia, the Amhara Regional Health Bureau, and USAID’s Hygiene Improvement Project (HIP) to launch the Learning by Doing Initiative in four woredas, reaching an estimated 93,000 households and a population of 418,000 people in the Amhara Region in Ethiopa.
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Scaling Up Handwashing Behavior: Findings from the Impact Evaluation Baseline Survey in Senegal
  According to a new WSP technical paper, less than one-third of households have a designated place for handwashing with soap and water. The observations, conducted in 1,600 households and 110 clusters, were part of the impact evaluation survey conducted in 2008 to collect baseline data for WSP’s Global Scaling Up Handwashing Project in Senegal. For more information and related publications, please visit Global Scaling Up Handwashing.
Download here
Citizen Report Card: Sustainable Service Delivery Improvements
  This report presents key findings and recommendations emerging from a pilot Citizen Report card (CRC) on water, sanitation, and sewerage services in Karachi. The patterns of ratings and problems highlighted in the CRC can be used to diagnose the weak links in the Karachi Water and Sewerage Board’s (KW&SB) operations.
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Rating Of National Urban Sanitation Policy Cities: Frequently Asked Questions
  Government of India introduced rating of cities in 2010 to achieve the goals of the National Urban Sanitation Policy (NUSP)1, which aims at making Indian cities and towns totally sanitized, healthy, and liveable. The rating measures a cities' performance based on output, process, and outcome indicators. The activity stimulated much discussion, in which this knowledge product aims to answer many questions.
Download here
Cost recovery in Urban water services: Select experiences in Indian cities
  The report draws on a WSP study from 2008, which made a comparative analysis of 23 urban local bodies to understand the factors affecting cost recovery in India and provide an indication of current performance. It also draws out examples and lessons to inform reform approaches and guidelines for reform.
Download here
Guidance Note: Municipal Solid Waste Management on a Regional Basis
  Less than 5 percent of the municipal solid waste generated in India is disposed of safely, leading to severe degradation of land, air, and groundwater. The guidance note elaborates on the option of regionalization as a means of addressing constraints to treatment and safe disposal of wastes; and aims to provide the basis for states to formulate and notify state-level policy directives in this respect.
Download here
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World Water Week 2011
Stockholm, Sweden. August 21-27, 2011
2011 Annual Meetings of the World Bank Group and International Monetary Fund
Washington, D.C. September 23-25, 2011
Sustaining the Blue Planet: Global Water and Education Conference
Bozeman, Montana. September 13-16
Global PURE Water Expo
Las Vegas, US. September 22-24 2011
Water and Health Conference: Where Science Meets Policy
University of North Carolina, Chapel Hill, USA. October 3-7, 2011
The Global Forum on Sanitation and Hygiene 2011
Mumbai, India. October 9-14
October 21-23, 2011
Global Water Solution IWW Conference
Amsterdam, The Netherlands. October 29-November 4, 2011

World Water Forum
Marseille, France. March 12-17, 2012

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News from our partners

Water, Sanitation, and Hygeine Sustainability Charter Launched
On July 27, 2011, more than 20 leading international water and development organizations signed and launched the WASH Sustainability Charter. This Charter is a collaborativelydeveloped mission and set of guiding principles to advance lasting solutions in water, sanitation, and hygiene education (WASH). The Charter is available at

Globally, nearly 1 billion people do not have access to safe drinking water and more than 2.6 billion do not have access to a toilet. While much progress had been made meeting these critical global needs, ensuring that projects last long-term has been challenging. Approximately 30% of all hand-pumps installed in Sub-Saharan Africa have failed prematurely, according to the Netherlands-based IRC International Water and Sanitation Centre. Other studies suggest similar failure rates in various regions and across diverse WASH interventions.

In response to this challenge, leaders have developed a set of guiding principles that offer a “road map” to ensure that the impacts and value of WASH projects span generations. Implementation of the Charter’s principles will help lower the risk of failure and increase project success in the long-run.

The development of this Charter was initiated at a series of WASH Sustainability Forums hosted by Global Water Challenge (GWC), IRC Water and Sanitation Research Centre (IRC), Aguaconsult, Water For People, and the Water and Sanitation Program (WSP).

Other endorsers of the Charter include major international development donors, implementers, and coalitions with a global reach in over 100 countries. By bringing together diverse stakeholders, the Charter builds consensus around key sustainability principles and establishes a foundation for continued learning. In order to improve sustainability on the ground, endorsers will work together towards the development of best practices through an online portal at and other forums.

Early endorsers of the Charter include Africare, Aguaconsult, Blue Planet Network, Catholic Relief Services, CARE, Conrad N. Hilton Foundation, Engineers Without Borders Canada, H20 For Life, Global Water Challenge (GWC), Global Environment & Technology Foundation (GETF), Living Water International, Millennium Water Alliance (MWA), Triple-S – IRC International Water and Sanitation Centre, Project WET, Save the Children, USA, WASH , Advocacy Initiative, Water 1st International, WSP, Water and Sanitation Rotarian Action Group (WASRAG), Water and Sanitation for the Urban Poor (WSUP), Water and Sanitation Supply Collaborative Council (WSSCC), Water For People and World Vision.


UN Secretary-General launches the "Sustainable Sanitation: Five-Year Drive to 2015
UN Secretary-General Ban Ki-moon, along with His Royal Highness the Prince of Orange, UNICEF Executive Director Anthony Lake, and Ugandan Minister of Water & Environment the Hon. Maria Mutagamba , recently launched the “Sustainable Sanitation: Five-Year Drive to 2015”, a push to speed up progress on the Millennium Development Goal target of improving global sanitation by 2015.

The launch took place at United Nations Headquarters in New York, with members of the Secretary-General’s Advisory Board on Water and Sanitation and other dignitaries in attendance. The five key messages from the launch are:

Continue reading here.

The Bill & Melinda Gates Foundation: Let's Reinvent the Toilet 
The Bill & Melinda Gates Foundation recently launched a revised Water, Sanitation & Hygiene strategy as part of the AfricaSan3 Conference. With over 2.6 billion people still without access to safe, hygienic toilets, the foundation seeks to play a unique—and potentially catalytic—role in this space by focusing its efforts on improved sanitation.

With $40 million dollars in grants announced recently, the foundation shows its support for a group of organizations that are taking the initiative to change the way we think about, and talk about sanitation. Proper toilets are fundamental to saving lives. It is time to ditch the taboos associated with talking about waste. It is time stop thinking about waste as waste. It is time to reinvent the toilet.

Working together, we can achieve this. If you’re interested in reading more, please check out the blog post about the launch or the video. You can also check out #sanitation to join the conversation on Twitter.

Watch Video: “Reinventing the Toilet”


Crisis Talks
End Water Poverty members are gearing up to take action as they organize Crisis Talks across the world.  Crisis Talks will bring people affected by poor water and sanitation together with civil society leaders, the media and government ministers, civil servants and decision makers. They will discuss national and local priorities and commit to taking action together.

The End Water Poverty Secretariat will support members by producing a toolkit, press templates and providing some coordination assistance


New documentary film on Morocco: Residents of Informal Settlements Access Water and Sanitation Services
A new documentary film tells the story of a successful output-based aid (OBA) project which is extending water and sanitation services to households in informal settlements in Morocco’s cities. Over 52,000 Moroccans have benefited from the OBA project so far and the World Bank is now working with the government to plan a scale-up program. The film - available in English, French, and Arabic - is cofinanced by the Global Partnership on Output-Based Aid (GPOBA), the World Bank, and the Public-Private Infrastructure Advisory Facility (PPIAF).

Read the feature story and view the film here


Water for Life’ UN-Water Best Practices Award
2nd edition: Water for Food Security

Nominations are now open for the second edition of the ‘Water for Life’ UN-Water Best practices Award. The nomination period is open from 30 June to 30 September 2011.

The purpose of the Award is to promote efforts to fulfill international commitments made on water and water-related issues by 2015 through recognition of outstanding best practices that can ensure the long-term sustainable management of water resources and contribute to the achievement of internationally agreed goals and targets contained in the Millennium Development Goals (MDGs), Agenda 21 and the Johannesburg Plan of Implementation.

Read more here

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Ten African Countries Losing at least 1% of GDP Annually Due to Poor Sanitation

Ten African countries are losing an average of 1% of their GDP due to poor sanitation every year, according to a recent desk study conducted by WSP in Benin, Burkina Faso, the Democratic Republic of Congo (DRC), Ghana, Kenya, Madagascar, Mozambique, Niger, Nigeria, and Rwanda. In some countries, the amount is much higher than the average – at least 2.4% in Niger, 2% in Burkina Faso, and 1.6% in both Ghana and the DRC.

The study which uses existing sources of data such as the Demographic Health Survey and the UNICEF/WHO Joint Monitoring Program, estimates the adverse economic impacts of inadequate sanitation, which include premature deaths, health care costs, losses in productivity, and time lost to the practice of open defecation. The study finds that the poorest 20 percent of the population are 22 times more likely to practice open defecation than the wealthiest 20 percent of the population, leaving them more exposed. Other adverse economic impacts of inadequate sanitation include, the costs of epidemic outbreaks, estimated at between US$0.3 million (Rwanda) and US$14.8 million (DRC) each year.

The study recommends increased investments in sanitation and hygiene promotion to realize health and welfare benefits and to avert large economic losses. To ensure financing is used efficiently, the report recommends that officials budget for planning, uptake, and use. Specific strategies should target the poorest segments of society in order to address inequities in delivery of sanitation. The country reports also call for the scaling up of low cost and effective ways of stopping open defecation. WSP has previously carried out the study for the East Asia and Pacific- and South Asia regions.

Contact: Yolande Coombes at
AfricaSan 3: African Countries Need to Embed Capacity-Building into Sector Strategies and Action Plans

Countries need to embed capacity-building into their sector strategies and action plans in order to further advance their national agendas on sanitation and hygiene, according to participants from governments, utilities, and civil society at the Third African Sanitation and Hygiene Conference (AfricaSan 3) last month, who also renewed commitments to accelerate progress to meet the urgent sanitation needs of the region. Mobilizing financial resources for sanitation as well as establishing effective monitoring and evaluation systems at all levels were also highlighted by participating countries as major priorities.

The meeting in Kigali, Rwanda marked the consolidation and growth of the AfricaSan movement, which in 2008 endorsed the eThekwini commitments: to develop single national plans for accelerating progress to meet sanitation goals, and to allocate dedicated budget lines for sanitation and hygiene programs. The AfricaSan 3 conference also peer-reviewed action plans - now prepared in 38 African countries - giving clear priority actions to get countries back on track to meet the sanitation MDGs and national goals. AfricaSan 3 also provided the opportunity for alignment with key global sanitation initiatives, in particular the "Sustainable Sanitation: Five-Year Drive to 2015" announced by the UN Secretary General, which seeks to speed up progress on the Millennium Development Goal target of improving global sanitation by 2015.

The conference attracted extraordinary interest with more than 900 participants from 67 countries, including representatives of 42 African countries. They included 23 African Ministers and deputy Ministers of Sanitation, Water, Local Government, Health or Infrastructure; and many of the leading thinkers, financiers, planners and practitioners in sanitation and hygiene on the continent. Participants represented governments, UN agencies, development banks, local and international civil society organizations, youth groups, gender groups, utilities, local governments and universities. Key donors included the Bill and Melinda gates Foundation, and the Australian development co-operation agency.

Africasan 3 was co-hosted by the Government of Rwanda, a country with among the best track records in improvement in sanitation and hygiene on the continent; and the African Minister’s Council on Water (AMCOW), which has appointed a special Sanitation Task Force to promote, track, and support improvements in sanitation.

Contact: Toni Sittoni at
11,000 Rural Households in Tanzania Gain Access to Improved Sanitation in 2.5 Months Following Supply and Demand Strengthening Exercise

An estimated11,000 rural households in Tanzania have gained access to improved sanitation in two and a half months under a ‘supply and demand strengthening exercise’ under WSP’s Scaling up Rural Sanitation business. WSP, along with the Ministry of Health and Social Welfare, and 10 local government authorities began carrying out the exercise with a marketing resource agency in mid April, 2011. The marketing representatives introduced various incentives to strengthen supply and demand, including recruitment of local hardware suppliers, branding support, and provision of moulds to produce latrine slabs.

The marketing representatives also worked with local authorities to lay the foundation for introduction of Community-Led Total Sanitation (CLTS) facilitator payments, which would be initiated once triggering takes place. From mid April to late June, approximately 5,000 latrine slabs, or sanplats, were sold, and around 7,000 households had initiated their own latrine improvements. Individual interpretations of the incentives and community performance have varied among the 10 participating districts, which represent a variety of social, economic, and geographical settings. WSP and partner agencies are now deriving lessons – such as how the factors of sanplat production traveled closer to dispersed rural costumers - to support the Government of Tanzania’s planned National Sanitation Campaign.
Contact: Jason Cardosi at

Nairobi Learns from Manila and Jakarta to Improve Water Services for 2.3 Million Residing in Informal Settlements

Nairobi, Kenya is reaching out to the capitals of Indonesia and Philippines in search of solutions for improving services for the urban poor. At a video conference held in May, water utility managers and private operators from Jakarta and Manila shared experiences on efficient utility operations, tariff setting, partnerships with communities, and tackling non-revenue water. Approximately 60 percent of Nairobi’s 3.8 million people live in informal settlements, where the local water utility doesn’t reach. As a result, the available water from other vendors is expensive and often of poor quality. Among the initiatives by the Nairobi Water and Sewerage Company (NWSC) to improve access to services in low income settlements is through a social connection policy that will offer discounts and staggered payments to enable poor households to afford a standpipe water connection.

The Manila Water Company showcased the early hardships of customers in its Manggahan Floodway project similar to those facing NWSC customers - reliance on water vendors selling at high prices or on shallow wells donated by politicians that often dried up. In their approach, Manila Water emphasized engagement of residents who organized themselves into People’s Organizations (PO’s), local government, and other national agencies. The combination of bulk metering water schemes and importance of customer’s involvement transformed the situation for this low income area of more than 100,000 people.

The lessons from Manila water uses include: installation of household connections through bulk, street, or clustered meters depending on the affordability and street patterns – using approaches that fit the situation. Others are: building incentives for households and communities to take care of their connections; continuing follow up through territory teams with a manager responsible for operations over 3,000 households; and, weekly monitoring of supply to keep very low non-revenue water levels.

These interventions have achieved remarkable results: residents enjoy high quality, affordable piped water at US$0.33 down from $5.00 per cubic meter; and connected families enjoy up to 500 liters of water per day, up from 200 liters before the project. The video learning exchange also highlighted that the broader policy environment needs to allow innovations for connecting the poor.

Pam Lyonnaise Jaya, a Jakarta-based private water operator, pointed out that tariff structures that charge the poor very low rates of recovery has meant that the asset owners have been reluctant for them to continue connecting the poor despite high demand.
Contact: Nancy Musibega Visavilwa at


More than 8 million to Benefit as Indonesia Revitalizes Sanitation Secretariat

The Government of Indonesia committed to harmonize rural sanitation development at a recent workshop in Jakarta. According to a representative from the Health Ministry, “The Government is committed to setting up, or to be more precise, revitalizing the Community-Based Total Sanitation Secretariat that will be fully funded by the Government. It will be operational in 2012.” .

The representative added that the secretariat will provide conceptual leadership and direction for the sector. The investment projects under its coordination would cover at least 8 million beneficiaries in the next four to five years, especially from large-scale projects such as the National Program for Community Empowerment (PNPM) and the World Bank-funded Third Water and Sanitation for Low Income Communities Project, Pamsimas.

For governance purposes, the secretariat will fall under the Ministry of Health, led by a senior officer and supported by WSP’s specialists in institutional capacity building, monitoring and evaluation, communications and knowledge management, and sanitation marketing. WSP will also provide the secretariat with program implementation support, ranging from developing a scaling-up strategy to action research and planning.

“Preparatory work will begin immediately,” the Health Ministry representative said. Currently the secretariat is a one-person, donor-funded office.

Nugroho Tri Utomo, Director for Housing and Settlement at the National Development Planning Agency, who also leads the national water and sanitation working group, called on the Ministry of Health to allocate more resources in line with increasing the sector investment portfolio. “Please do not hesitate to raise your investment,” Utomo said.

The workshop served as a consultative meeting on WSP's five-year support plan to scale up rural sanitation and hygiene, which assumes Government allocates resources and formalizes its role.
Contact: Deviariandy Setiawan at

New Assessment Finds Poorly Designed, Damaged Latrines May Contribute to High Levels of Harmful Bacteria in Vientiane’s Groundwater - Findings to Guide Lao PDR Urban Sanitation Development

The Government of Lao People’s Democratic Republic will use findings from the “Rapid Assessment of Household Sanitation Services in Vientiane” to guide its urban sanitation policy and development.

The assessment, first of its kind in the country, was conducted by the Netherlands Development Organization (SNV) contracted by WSP in consultation with the Public Works and Transport Institute and the Vientiane Urban Development and Administration Authority.

The assessment showed that 90 percent of houses in the capital enjoy piped water supply and 95 percent of houses have access to latrines. However, it also found that most latrines are either poorly designed or damaged, resulting in untreated effluent soaking into the ground. Harmful bacteria were found in 94 percent of samples taken from groundwater sources throughout the city. The report findings and recommendations complemented a Japan International Cooperation Agency (JICA) study on Improvement of Water Environment in Vientiane City.

“As Vientiane city grows and the population density increases, there is a real danger that our water supply will become more contaminated. It is vital that we act now to improve household sanitation conditions to ensure a safe and healthy environment for future populations”, he added. The findings were disseminated at a workshop in Vientiane in June, attended by government and development partners. “These key findings provide valuable information and recommendations to guide urban sanitation planning and development,” said Keophilavanh Aphaylath, Director of Public Works and Transport.
Contact: Viengsamay Vongkhamsao at


Water and Sanitation Program at Stockholm World Water Week

From August 21-27, 2011 the Stockholm International Water Institiute (SIWI) will convene hundreds of water and sanitation experts from around the globe at its annual World Water Week with the theme: Responding to Global Changes: Water in an Urbanising World.

The Water and Sanitation Program (WSP) will convene a collection of side events, seminars, and workshops throughout the week on topics such as: Disaster Risk Management in Urban Water Supply and Sanitation in Latin America and Gender in Urban Water and Sanitation Utilities. For a complete listing of WSP sessions and featured knowledge products during the week, please visit the WSP World Water Week event page.

Use this interactive tool to help explore the World Water Week program, find sessions that match your interests, and plan your time during the Week.

Innovation in Water and Sanitation

To foster new ideas and solutions to water and sanitation challenges, the World Bank and WSP are reaching out to new partners. Water Hackathon will convene teams of software developers and programmers—affectionately called hackers—to solve technical challenges facing the water, sanitation, and hygiene sector as defined in advance by the local water community. The global event will take place simultaneously October 21 - 23, 2011, at multiple sites, including Nairobi, Bangalore, Cairo, London, and Washington.

In advance of the event, the team is looking to identify the most pressing water-related problems. Towards this end, each event site will be hosting water community discussion events that bring together key local government officials, community members, local organizations, utilities, civil society organizations, and the World Bank to discuss water issues facing low income areas. The first such event took place in Kibera and Mathare July 22-23, 2011. Find out more at


Disaster Risk Management Stretches Further into Water and Sanitation

Perhaps because 90 percent of water and sanitation infrastructure is underground, efforts by governments in Latin American countries to mainstream disaster risk management (DRM) into policies, regulation, and public management have seldom included water and sanitation planning. However, this is starting to change. Policy-makers, regulatory representatives, and top water utility managers from 12 countries in Latin America convened in June 2011 to discuss the state of the art of DRM mainstreaming into water and sanitation in their countries, exchange experiences, and propose a roadmap to begin or continue working on DRM together.

At the International Conference of DRM in the Water and Sanitation Sector in Oaxaca, Mexico, co-organized by the government of the State of Oaxaca and WSP, which also hosted the event in collaboration with the World Bank, specialists from in and outside the regionpresented successful cases, and offered the proven DRM tools.

Presented by the Governor of the State of Oaxaca, the roadmap, which was manifested in Oaxaca’s Agenda (commitment of participant countries to incorporate DRM in water and saniation sectors), identified challenges and opportunities to develop DRM in the water and sanitation sector.

Latin American authorities who participated in the event agreed that DRM is a key issue to fight poverty and requires immediate action.

Participants also recognized that it is a gradual process, and that policies have to be associated with capacity-building efforts intended for practitioners in order for implementation to occur. If Latin America integrates DRM in the water and sanitation sector successfully , it is expected that infrastructure will be better localized, designed, built, operated, and maintained, taking hazard information into account, and service providers’ resilience will be improved.
Contact: Yehude Simon at

Central America Improves Performance Monitoring, Agrees on Key Indicators

Four countries in Latin America have taken the first step to undergo an analysis to monitor the water and sanitation sector’s performance in transforming financial resources into sustainable services. The instrument is a knowledge product called Country Status Overviews (CSO), which was originally implemented in sub-Saharan Africa.

In May 2011, high level representatives from six Central American countries and specialists from WSP, UNICEF, and PAHO/WHO, among others, reviewed this tool to adapt it to the Latin American context and agreed on 124 key indicators to monitor performance of water supply and sanitation service delivery pathways in delivering sustainable services to people in urban and rural areas. The validation of these indicators lays the foundation to launch the CSO exercise in a harmonized way, facilitating the national analysis and dialogue among sector institutions and decision makers as well as regional benchmarking.

The Latin American CSO indicators-validation workshop took place in Panama under the framework of the “Central American and Dominican Republic Forum for Water and Sanitation” (FOCARD-APS). El Salvador, Honduras, Nicaragua, and Panama have already agreed to implement the CSO, whichwill be conducted biannually and will be proposed as a regional information system for monitoring sector progress. The first reports are expected by end of 2011 and will inform the World Health Organization’s GLAAS report and the preparation process for the 3rd Latin American Conference on Sanitation.
Contact: Yehude Simon at

Strengthening Local Governance in Bangladesh

In Bangladesh, there are several projects targeted at strengthening or otherwise impacting local governance. In order to maximize benefits from these various governance initiatives, the Local Government Division (LGD) and the National Institute of Local Government (NILG) of the Ministry of Local Government, Rural Development and Cooperatives with the support of WSP have initiated steps to improve coordination in delivering services for poor people.

These include:

  1. Assisting LGD and the World Bank to collect feedback on a nation-wide project that transfers funds from the central government to union parishads to improve basic services

  2. Assisting NILG and SDC to develop a National Basic Capacity Building Program for union parishads through a Joint Partnership Framework, including a basic common course curricula and demand-responsive training program; and

  3. Assisting NILG and other Local Government Training Institutions (LGTI) to establish the Horizontal Learning Centre as a secretariat to incorporate lessons from replication of good practices within the training program of LGTIs. These collective efforts will assist in avoiding duplication and will promote efficient use of resources for strengthening Local Government Institutions.

Contact: Santanu Lahiri at
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WSP Africa
World Bank
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P.O. Box 30577-00100
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WSP East Asia and the Pacific
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WSP Latin America and the Caribbean
Water and Sanitation Program
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Phone (51-1) 615-0685
Fax (51-1) 615-0689

WSP South Asia
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Phone (91-11) 2469 0488/ 2469 0489
Fax (91-11) 2462 8250

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